Billing Terms and Conditions
1. ACCEPTED PAYMENT METHODS
At Nyoou, we offer a variety of secure payment options to provide a safe and seamless shopping experience. We accept the following payment methods:
- American Expesss
- ApplyPay
- GooglePay
- Mastercard
- PayPal
- Shop Pay (Shopify Payments – where supported)
- Visa
All payments are processed securely.
2. PAYMENT CURRENCY
All prices are Australian Dollars (A$)
Exchange rates and any applicable conversion fees are determined by your bank or payment service (e.g., PayPal or credit card issuer).
3. PAYMENT PROCESSING
- Payment must be completed at the time of checkout.
- Orders are not shipped until payment has been successfully received.
- If a transaction is declined or fails, the order will not be confirmed.
- In some cases, payments may be held temporarily for verification by the provider (e.g., PayPal, Shop Pay).
4. PRICING & CHARGES
- All product prices include applicable taxes unless otherwise stated.
- Shipping costs, if applicable, will be calculated and displayed at checkout.
- We reserve the right to update prices at any time without prior notice.
5. PAYPAL TERMS
If you choose to pay with PayPal:
- Your transaction will be subject to PayPal’s terms of service.
- Refunds for PayPal purchases are issued directly to the same PayPal account used at checkout.
6. SHOPIFY PAYMENTS / SHOP PAY TERMS
- Shopify Payments supports Visa, Mastercard, and other local cards.
- You may be able to save your information securely for future purchases (if opted in to Shop Pay).
- All payment information is encrypted and processed via certified PCI-compliant gateways.
7. SECURITY
We do not store full credit card details or personal banking information. All transactions are processed through trusted and encrypted payment providers.
8. QUESTIONS
If you have any questions about billing or need help with your order, please contact our support team on the details below:
Store Name: Nyoou
Website: www.nyoou.com
Address: Unit #199, U15/64 Bannister Rd, Canning Vale, WA 6155 Australia
Email: hello@nyoou.com
Phone No.: +61863840086
Customer service hours: Monday to Saturday: 9:00 am to 5:00 pm (AWST)
We do our best to reply to your e-mail within 24 hours during working days.